02/07/2025 4:00 p.m. (UTC+1)
Hello,
The incident that occurred yesterday on our Citrix environment has been fully resolved. Our technical teams have identified the cause of the malfunction and have implemented the necessary fixes to restore the situation as quickly as possible.
We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
We remain at your disposal should you have any questions or if you continue to experience any issues.
Best regards,
The ENI technical teams
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An incident is currently affecting access to e-learning courses using our MEDIAplus technology.
An error occurs when connecting to Citrix machines
Our teams are working to restore service as quickly as possible.
You will be kept informed of developments directly via your current ticket or on this page.
Thank you for your understanding.
The ENI Teams