FAQ

Editions ENI SiteWeb : how to log on to your account
Part 1: Editions ENI SiteWeb : how to log on to your account   To log on to your ENI SiteWeb account, you must access the home page of this site via the f...
Wed, 15 Nov, 2023 at 4:04 PM
How to display the control panel of a MEDIAplus video
  Depending on your browser and screen settings, when you open a video, it may appear static with no visible control panel :   In this case, you ...
Thu, 3 Jul, 2025 at 10:09 AM
eLearning Topic – the instruction dialog box does not appear
eLearning Topic – the instruction dialog box does not appear Under normal circumstances, each eLearning topic appears with a small instruction dialog box, ...
Thu, 14 Sep, 2023 at 3:24 PM
What are cookies?
Understanding Cookies on the Internet A cookie is a small text file that a website stores on your computer, tablet, or smartphone when you visit it. Its pu...
Tue, 12 Aug, 2025 at 4:59 PM
Certificate error or non-private connection: what should I do?
If, when you launch the remote machine, you get an alert telling you that the connection is not private, you will probably need to update our Sectigo certif...
Fri, 4 Jul, 2025 at 4:00 PM
MEDIAplus Lesson or Video Solution: how to reactivate sound
Sometimes in a MEDIAplus point, when the learner opens their Lesson or Solution video, the sound may be deactivated with the loudspeaker icon in the taskbar...
Thu, 26 Jun, 2025 at 2:18 PM