If, when you launch the remote machine, you get an alert telling you that the connection is not private, you will probably need to update our Sectigo certificate. This may also result in a blank page if you try to override the alert.
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Attached you will find the Sectigo intermediate certificate to install on your computer and the procedure for installing it.
This is an official security certificate, issued by the Sectigo authority, which we have updated to ensure that connections to our platform work properly and reliably.
This certificate is risk-free: it simply enables your computer to continue to recognise our services as reliable and secure.
Why update it?
Because certificates have a limited lifespan, it is sometimes necessary to renew or replace them. If the intermediate certificate is not up to date, your computer may no longer recognise our platform as secure, which could lead to :
- connection errors
- security alerts
- inability to access certain content or services
By installing an up-to-date certificate, you can maintain an optimum level of security while ensuring uninterrupted access.