FAQ
If you're experiencing this login issue with Citrix, it may be due to outdated information stored in your browser history. To resolve this, pleas...
Fri, 4 Jul, 2025 at 4:17 PM
Browsers use a web cache and cookies in order to save online data. This accelerates browsing but can prevent the courses from functioning correctly: It may ...
Wed, 27 May, 2026 at 5:47 PM
On your home page, type your Username (your e-mail address) then click the Log in button: Click on Forgotten password: Input your e-mail a...
Tue, 19 Aug, 2025 at 4:01 PM
26-02-2025 – 15:30 AM (UTC+1) The latest update to our MEDIAplus solution improves keyboard compatibility and optimises functionality for an even smoother...
Fri, 4 Jul, 2025 at 4:16 PM
If you are doing the exercise ‘Creating a 2D Map Chart’ and the 2D Map chart button does not appear in your Excel ribbon, there are several solutions availa...
Mon, 8 Dec, 2025 at 10:57 AM
Using the On-Screen Keyboard in MEDIAplus Cloud Foreword According to the operating system you are using, you may find some key combinations difficu...
Fri, 25 Apr, 2025 at 11:26 AM
The ENI Portal is compatible with recent versions of all the main browsers, such as: Google Chrome, Mozilla Firefox, Microsoft Edge, & Opera.
Wed, 11 Jan, 2023 at 6:01 PM
Use an up-to-date browser: we advise you use Google Chrome, Firefox or Microsoft Edge. Please find below a PDF showing you how to ensure your browser i...
Fri, 19 Sep, 2025 at 5:09 PM
Follow the steps below to obtain the Well done indicator for a topic: In necessary, click the Enter my solution button: Click the See the solut...
Sun, 4 Oct, 2020 at 10:48 AM
You can solve certain display issues and even facilitate your answers to certain MEDIAplus topics, by checking the screen resolution of your remote machine ...
Tue, 1 Jul, 2025 at 11:23 AM