FAQ
If you're experiencing this login issue with Citrix, it may be due to outdated information stored in your browser history. To resolve this, pleas...
Fri, 4 Jul, 2025 at 4:17 PM
Sometimes it is necessary to clear your Internet browser's cache to restore normal operation; your browser uses the cache and cookies to store informati...
Thu, 4 Sep, 2025 at 12:20 PM
On your home page, type your Username (your e-mail address) then click the Log in button: Click on Forgotten password: Input your e-mail a...
Tue, 19 Aug, 2025 at 4:01 PM
26-02-2025 – 15:30 AM (UTC+1) The latest update to our MEDIAplus solution improves keyboard compatibility and optimises functionality for an even smoother...
Fri, 4 Jul, 2025 at 4:16 PM
Using the On-Screen Keyboard in MEDIAplus Cloud Foreword According to the operating system you are using, you may find some key combinations difficu...
Fri, 25 Apr, 2025 at 11:26 AM
The ENI Portal is compatible with recent versions of all the main browsers, such as: Google Chrome, Mozilla Firefox, Microsoft Edge, & Opera.
Wed, 11 Jan, 2023 at 6:01 PM
Use an up-to-date browser: we advise you use Google Chrome, Firefox or Microsoft Edge. Please find below a PDF showing you how to ensure your browser i...
Fri, 19 Sep, 2025 at 5:09 PM
Follow the steps below to obtain the Well done indicator for a topic: In necessary, click the Enter my solution button: Click the See the solut...
Sun, 4 Oct, 2020 at 10:48 AM
You can solve certain display issues and even facilitate your answers to certain MEDIAplus topics, by checking the screen resolution of your remote machine ...
Tue, 1 Jul, 2025 at 11:23 AM
To correctly complete the "You need to know" topics you must visit all the topic's pages. Below is an example: When you have reached...
Fri, 25 Apr, 2025 at 4:18 PM