In order to develop your IT skills, you have decided to pursue an ENI course for the Teams or Microsoft 365 apps.
Our Teams and Microsoft 365 courses teach learners in the real environment thanks to our MEDIAplus technology. This means you will train directly within the Teams app, carrying out exercises after watching lesson videos.
During the course, you will not use the Teams app installed on your device, but the one installed on the Editions ENI servers. Why so? Because it allows you to train with any device, even one on which Teams is not installed. This allows for more flexibility when it comes to implementing training and organising learning.
However, this does mean there is a slight download time. Your training session must send requests to our servers and to the online app. As you may have noticed when using your Teams app, Teams need a small loading period to reach a chat or call from a group. This is because everything is online.
Therefore, every time you start a MEDIAplus exercise, there is a loading period, which is necessary for everything to open correctly. At the beginning of your training session, the first exercise opened will take longer to load. Then, once logged in, moving between exercises will be faster.
To train, you only need a computer and a good Internet connection.
We advise you use the Chrome, Mozilla or Firefox web browsers.
Teams is an online app which includes Microsoft 365 services such as Outlook, SharePoint, OneDrive, etc.
Microsoft 365 intervenes daily on Teams and its services to perform corrections or updates. The changes may be invisible to the user but affect the features used by our MEDIAplus training solution.
The Microsoft 365 updates can therefore impact the stability of our online courses for these apps (Teams, SharePoint, Outlook, etc.).
This implies that ENI must constantly monitor and update their content.
Microsoft does, at times, warn their partners about these changes, which means ENI can anticipate them. However, this is not always the case, which can block our practical exercises. We therefore employ a dedicated team, who does their best to find a solution without undue delay.
When this is the case, we suggest you attempt to access the exercise at a later time or to move on to the next topic until the bug is resolved.