FAQ

Resolved - I'm having keyboard issues. What must I do?
26-02-2025 – 15:30 AM (UTC+1) The latest update to our MEDIAplus solution improves keyboard compatibility and optimises functionality for an even smoother...
Wed, 26 Feb, 2025 at 3:53 PM
I have forgotten my password. What must I do?
On your home page, type your Username (your email address) then click the Log in button: Click on Forgotten password? : Input you...
Tue, 1 Jul, 2025 at 4:45 PM
Which browsers can I use?
The ENI Portal is compatible with recent versions of all the main browsers, such as: Google Chrome, Mozilla Firefox, Microsoft Edge, & Opera.
Wed, 11 Jan, 2023 at 6:01 PM
Our online Teams and Microsoft 365 courses
In order to develop your IT skills, you have decided to pursue an ENI course for the Teams or Microsoft 365 apps.    Our Teams and Microsoft 365 cour...
Fri, 5 Aug, 2022 at 2:45 PM
Completing "You need to know" topics
To correctly complete the "You need to know" topics you must visit all the topic's pages. Below is an example: When you have reached...
Fri, 25 Apr, 2025 at 4:18 PM
How to optimize the screen resolution in your remote Cloud machine
You can solve certain display issues and even facilitate your answers to certain MEDIAplus topics, by checking the screen resolution of your remote machine ...
Tue, 1 Jul, 2025 at 11:23 AM
How to display the control panel of a MEDIAplus video
How to display the control panel of a MEDIAplus video   According to your browser and screen-settings when you open a video it may appear static with no v...
Thu, 23 Nov, 2023 at 12:01 PM
What is an Office software SaaS ?
What is an Office software SaaS ?
Mon, 23 Oct, 2023 at 10:49 AM
What is a pre-training assesment ?
What is a pre-training assesment ?
Tue, 4 Feb, 2025 at 4:32 PM
Use an up-to-date browser
Use an up-to-date browser: we advise you use Google Chrome, Firefox or Microsoft Edge.  To check your Google Chrome browser is up-to-date, open the ellips...
Mon, 11 Dec, 2023 at 10:47 AM